We hope that you will be completely satisfied with the products you have purchased. If you are not satisfied with your order for any reason, simply return the unopened item to us within 30 days and you will receive a full refund (less shipping).

Please check the contents of the package immediately after receiving the package. If the package is damaged, please send your order number, damaged photo and photo of the outer box label by email within 7 days. Give us. Prohibited parcels and overdue will not be processed, please understand!

We promise to be your trusted partner for technology by delivering the advice, service and convenience you deserve — all at competitive prices. If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair.

Refund Method & Timing:
With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.

For returns by mail, once we receive your return, we will process it within 2–3 business days. Depending on your bank’s processing time, it may take up to 7 days after we process the return to reflect on your account.

You need to contact our customer service to explain the reasons for your return, and the customer service staff will decide whether you can return the goods according to the specific circumstances.